We respect your privacy. No data or personal information will be used or sold or given to anyone. Period.
FireSafe Pet Doors is committed to protecting the privacy of all our customers. We have instituted measures designed to ensure that your personal information is secure. We do not disclose to individuals or entities that are not authorized to receive it.
We are committed to protecting all personal data that we process and deploy adequate organizational and technical measures to prevent data breaches.
Additionally, when you make a purchase or attempt to make a purchase through the our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this information as “Order Information”. It is not retained and only used for your order when it’s placed.
PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use both session cookies and persistent cookies to perform various functions across our site. Session cookies are downloaded to your device temporarily for the period that you browse a particular website; these cookies might allow you to navigate between pages more efficiently or enable websites to remember the preferences you select. Persistent cookies can be used to help websites remember you as a returning visitor or ensure the online adverts you receive are more relevant to your interests.
Our website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Tags” and “pixels” are electronic files used to record information about how you browse the Site.
INFORMATION WE COLLECT WHEN YOU ORDER
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you by email, SMS or other ways; create and manage your account; respond to your inquiries; and to screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
Payment service providers for your payment, Credit reference agencies for identity and credit checks and debt collection agencies.
Finally, we would only share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
When you place an order through the Site, we will maintain your Order Information and personal details for our records unless and until you ask us to delete this information.
For more information about our company policies, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org.